Privacy policy

Peer Exchange Network, LLC, D/B/A SOAR (“SOAR,” “we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy describes how we collect, use, share, and protect your personal information when you visit our website at [www.soarlead.com] (the “Site”), participate in our programs, or otherwise interact with us.

By using our Site, submitting information, or engaging with our services, you consent to the practices outlined in this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

A. Information You Provide Directly

  • Name, email address, phone number, and employer details

  • Job title and industry

  • Information submitted through forms (e.g., lead capture, program interest forms)

  • Communication preferences and responses

  • Payment or billing information (if applicable)

B. Information Collected Automatically
When you use our Site, we may collect data through cookies and similar technologies, including:

  • IP address and browser type

  • Device type and operating system

  • Pages visited, links clicked, and time spent on the site

  • Referring URL and geographic location (approximate)

C. Information from Third Parties
We may receive data from:

  • Marketing or event partners

  • Social media platforms if you interact with our pages or ads

  • Analytics and advertising service providers

2. How We Use Your Information

We use your information to:

  • Provide and improve our services and programs

  • Respond to your inquiries or requests

  • Personalize your experience with SOAR

  • Send relevant communications (e.g., newsletters, event invites, program updates)

  • Analyze usage trends and measure performance

  • Comply with legal obligations and enforce our Terms of Use

Legal Bases for Processing (GDPR)

If you are located in the European Economic Area (EEA) or the United Kingdom, we process your personal data under one or more of the following lawful bases:

  • Your consent

  • To fulfill a contract or take steps prior to entering into a contract

  • Our legitimate interests (e.g., marketing, improving services)

  • To comply with a legal obligation

You may withdraw your consent at any time where processing is based on consent.

3. Sharing Your Information

We do not sell your personal information. We may share your data with:

  • Service providers who help us operate the Site and deliver our services (e.g., email platforms, CRMs, analytics providers)

  • Legal or regulatory authorities when required by law

  • Partners or affiliates, only with your explicit consent

4. International Data Transfers

SOAR is based in the United States. If you are located outside the U.S., your personal information may be transferred to and processed in the United States or other countries where our service providers are located.

When we transfer personal data from the EEA or UK, we do so using safeguards such as:

  • Standard Contractual Clauses approved by the European Commission

  • Binding corporate rules or other lawful transfer mechanisms

5. Your Rights and Choices

Depending on where you live, you may have rights under applicable privacy laws, including the California Consumer Privacy Act (CCPA) and the General Data Protection Regulation (GDPR):

Under GDPR, EEA/UK users have the right to:

  • Access the personal data we hold about you

  • Request correction or deletion of your data

  • Object to or restrict our processing

  • Data portability (receive your data in a structured format)

  • Withdraw consent at any time

  • Lodge a complaint with your local data protection authority

To make a request, email us at support@soarlead.com.

6. Cookies and Tracking Technologies

We use cookies and similar tools to enhance your experience and understand how you use our Site. By using our Site, you consent to our use of cookies. You can manage cookie preferences via your browser settings or through our cookie consent banner (for EEA/UK users).

7. Data Security

We take reasonable steps to protect your personal information using administrative, technical, and physical safeguards. However, no system is 100% secure.

8. Children’s Privacy

Our Site and services are not intended for individuals under 16. We do not knowingly collect information from children.

9. Third-Party Links

Our Site may contain links to third-party websites or platforms. We are not responsible for their privacy practices.

10. Changes to This Policy

We may update this Privacy Policy occasionally. We encourage you to review this policy periodically.

11. Contact Us

If you have questions or concerns about this Privacy Policy or your personal data, please contact us at:

Peer Exchange Network, LLC D/B/A SOAR
📧 support@soarlead.com
🌐 [www.soarlead.com]